How to Improve Your Hospice Revenue Cycle: 7 Key Questions
Our previous installments, Strategic Hospice Revenue Cycle Management and Hospice Billing: How to Build a Clean-Claim Process, established that a healthy revenue cycle is the engine that allows an agency to maintain stability and focus on its clinical mission....
Hospice Billing: How to Build a Clean-Claim Process
In our first installment on Revenue Cycle Management (RCM) - Silent Killers of Hospice Cash Flow (and How to Fix Them) - we discussed why consistent working capital is the foundation of an agency's operational stability. It impacts staffing levels, vendor...
Silent Killers of Hospice Cash Flow (and How to Fix Them)
No hospice leader enters this field because they love claims and remittances. Their focus is not hospice cash flow optimization. Hospice leadership's goal is to ensure a dignified end-of-life journey for patients and families. They work to build an organization that...
How to Master the Hospice CBR for Better Compliance
Many hospice administrators are familiar with the hospice PEPPER report. A smaller number of hospice leaders, however, are familiar with its counterpart: the Comparative Billing Report (CBR) and eCBR, the electronic version of the Comparative Billing Report. While the...
Government Audits: Extrapolation and its Financial Impact
Hospice agencies are under increasing scrutiny by government auditors. A particularly concerning and financially devastating aspect of government audits is the use of statistical extrapolation. Understanding the extrapolation process is essential for providers to...
What is a Hospice IDG Meeting and Who Should Attend
The hospice interdisciplinary group (IDG) creates a patient’s plan of care and provides holistic care to the patient, caregiver, and family. Hospice Conditions of Participation require the IDG to “review, revise, and document the individualized plan as frequent as the...
Hospice Interdisciplinary Group (Hospice IDG)
Hospice care is patient- and family-centered, where the patient's and family's preferences and needs drive the care plan. The hospice interdisciplinary group (also referred to as Hospice IDG or IDG), also referred to as the interdisciplinary team (IDT) is a team of...
Patient Privacy, Confidentiality, and HIPAA Regulations
As a member of the hospice healthcare team, you play an important role in caring for your patients. Because of this, you will often learn private information about them - not just about their health, but also about their personal relationships, their financial...
Pay Transparency: What Managers Need to Know
As a manager in hospice care, your role goes beyond overseeing patient care and managing staff. It includes ensuring that your team feels valued and fairly compensated. Pay transparency is becoming a hot topic, and understanding its implications can help you...
Hospice Length of stay – active or discharged patients?
Patient length of stay is monitored to detect instances of inappropriate use of the hospice benefit or other deficiencies in the services delivered by the hospice provider. Length of stay is monitored for both very short length of stay as well as for length of stay...