Human Resources

Using Simulation to Build a Stronger End-of-Life Nursing Workforce

Preparing and retaining nurses for end-of-life care is no longer just a clinical priority; it is a strategic imperative for every hospice and palliative organization. Nurses at the bedside of dying patients carry an enormous emotional, ethical, and technical load: they manage complex symptoms, navig

November 18, 2025 · 4 min read

The Leadership Bottleneck: Delegation Feels Risky? How to Do it Right!

Leaders rarely fail because they don’t know they should delegate. Almost everyone in a leadership role has heard the advice countless times: “You can’t do it all yourself.” Yet in practice, delegation remains one of the hardest skills to master. The problem isn’t ignorance – it’s fear. Fear that the

September 14, 2025 · 4 min read

Improving your Organization with FAST Goals

Goals have come to dominate our modern workplace. Goals are a way of breaking down business plans into smaller more manageable pieces. This enables an organization to accomplish some of the targets and plans that were specified during their planning cycle. Organizations set strategic goals, teams se

January 2, 2025 · 4 min read

Legal Risks of Retaliation: How to Handle Employee Complaints Safely

When an employee brings forward a compliance concern, they’re engaging in what the law defines as protected activity. This might involve reporting a potential violation of hospice regulations, concerns about Medicare fraud, or even raising issues about unsafe working conditions. These are rights gua

December 10, 2024 · 3 min read

Pay Transparency: What Managers Need to Know

As a manager in hospice care, your role goes beyond overseeing patient care and managing staff. It includes ensuring that your team feels valued and fairly compensated. Pay transparency is becoming a hot topic, and understanding its implications can help you effectively navigate this evolving landsc

August 14, 2024 · 4 min read

Elevate Your Hiring with Powerful Demographic Insights

Creating and using benchmarks to compare your company's hiring demographics against those used by government agencies like the EEOC (Equal Employment Opportunity Commission) is crucial. Benchmarking helps ensure that your company’s hiring practices are fair and compliant with federal regulations. He

August 3, 2024 · 3 min read

How Artificial Intelligence is Transforming the Workforce

Artificial Intelligence (AI) is transforming the workplace. It offers immense potential for employers to enhance efficiency, decision-making, and overall performance. However, as AI is increasingly integrated into hiring decisions and other HR functions, employers must take note of the ethical and r

May 27, 2024 · 4 min read

Measuring and monitoring employee sentiment

How can your hospice organization find out what your employees are thinking? How do you know if your employees are satisfied? Dissatisfied? How do you know if employee satisfaction varies across different agencies in your organization? Do you have a systemic problem in one of your agencies? Is one o

March 22, 2023 · 3 min read

Leadership and Maslow's Hierarchy of Needs

Maslow’s hierarchy of needs is a theory that can be used to provide leaders and organizations with guidance on how to motivate employees. But what is this hierarchy and what is Maslow’s theory? What is Maslow’s Hierarchy of Needs? Maslow developed his theory on the Hierarchy of Needs in the 1940s. T

January 29, 2023 · 3 min read

Can you deduct pay from a salaried exempt employee?

What is an exempt employee? Exempt workers are paid on a salaried basis. Salaried employees receive a prespecified amount of compensation each pay period. Their salary may not be reduced because of changes in the amount of work performed or because of changes in the quality of work performed. 

October 30, 2022 · 1 min read

Wonder about the difference between exempt and non-exempt employees?

The Fair Labor Standards Act (FLSA), enacted in 1938, has four major provisions: regulations for minimum wage, overtime pay, record keeping and child labor law.  It also introduced standards for exempt and non-exempt employees. As it relates to the FLSA, exempt means free from an obligation of

October 30, 2022 · 4 min read

How to Handle Unclaimed Wages

How should an employer handle unclaimed wages? An employer may find that an employee fails to cash a paycheck. Most often, this occurs with the final pay check.  These “unclaimed wages” may not be treated as “found money.”  When an employee fails to pick up a final check or fails to cash a

October 29, 2022 · 4 min read

Is a worker an employee or an independent contractor?

When should a worker be classified as an employee versus as an independent contractor? What is the difference between these two types of workers? Why is it important for a hospice agency to properly classify the workers who are providing services? Why is it important to determine whether the workers

October 28, 2022 · 3 min read

Hospice Acronym Alphabet Soup

Are you confused by the Acronym Alphabet Soup? Does the never ending list of acronyms used in the hospice and healthcare industry leave you confused? Are you worried that you may confuse CMN with CMP? To help sort out the confusion, we add here links to lists of acronyms: Acronyms commonly found on

September 15, 2022 · 1 min read