Our previous installments, Strategic Hospice Revenue Cycle Management and Hospice Billing: How to Build a Clean-Claim Process, established that a healthy revenue cycle is the engine that allows an agency to maintain stability and focus on its clinical mission. However, hospice leadership typically f
March 16, 2026 · 7 min read

In our first installment on Revenue Cycle Management (RCM) – Silent Killers of Hospice Cash Flow (and How to Fix Them) – we discussed why consistent working capital is the foundation of an agency's operational stability. It impacts staffing levels, vendor relationships, and the leadership’s ability
March 15, 2026 · 5 min read

No hospice leader enters this field because they love claims and remittances. Their focus is not hospice cash flow optimization. Hospice leadership's goal is to ensure a dignified end-of-life journey for patients and families. They work to build an organization that can reliably deliver compassionat
March 15, 2026 · 5 min read

Who are Hospice Agency Payers? A payer is the company of government agency that pays the provider, i.e., the hospice agency, for the medical service that is administered to the patient. For most hospice agencies, Medicare is the primary payer for hospice services. See, for example, this study publis
July 25, 2022 · 2 min read

What is Aging Accounts Receivable? The age of accounts receivable (AR) is the time that has elapsed from the time the agency delivered the service to the patient until current date. Aging AR is typically grouped into monthly buckets (e.g., 0-30 days, 31-60 days, etc.). Total dollar value of outstand
July 25, 2022 · 2 min read
